✆ 24-Hour Support

Preventing downtime is critical for your long term revenue. We provide on-site technical support within 24 hours, 7 days a week, for all service related faults, mechanical or technical. A lot of similar companies will allow downtime for days before finally getting around to fixing a problem. We keep our Automated Tire Inflation Systems running at optimal performance, year round. Our processor monitors machine output 24/7 and keeps us up-to-date on error codes that prevent normal operation. When combined with our after-hours phone and text support until 11pm, you can rest easy knowing we’ll be there when you need us.

Support Console Overview

This section shows how monitoring, fault detection, and dispatch work together to protect uptime and maximize your revenue.

Monitoring Console
All Locations ▼
Status: Monitoring
Reader: Online
On-Site Response
≤ 24 Hours
Dispatch Schedule
7 Days / Week
Monitoring
24/7 Output
Phone + Text
7am–11pm
⚠️ Active Alerts Auto-detected fault states
ERROR CODE: COMM LOSS Terminal ID: EAM-014
Heartbeat missed • Connection requires review
SEV 3
ERROR CODE: PAYMENT READER Terminal ID: EAM-008
Reader state abnormal • Service impact likely
SEV 2
ERROR CODE: LOW PRESSURE Terminal ID: EAM-021
Output below threshold • Recommend dispatch
SEV 1
🛠️ Response Flow Designed for uptime
Alert Detected
Processor flags error codes affecting operation
Critical
Remote Review
Verify fault state and determine next action
Triage
On-Site Dispatch
Service visit scheduled within 24 hours
Scheduled
Back Online
Return to normal operation and continued monitoring
Resolved
Service Commitments
  • On-site technical support within 24 hours, 7 days a week
  • 24/7 output monitoring to catch error codes that interrupt normal operation
  • Mechanical + technical faults covered (service-related issues)
  • Fast dispatch process built to minimize downtime
  • Direct access to support by phone or email

Support Contact
Support Hours: 7:00 AM – 11:00 PM (Daily)